Online Dispute Resolution for Individuals

Individual dispute resolution on Sama starts with a conversation: consult a qualified subject matter expert within 24 hours of submitting your case, understand exactly where you stand, and decide your next step with a clear mind.

Every dispute your company faces isn’t just a legal matter, it’s a relationship with a customer, vendor, or partner that’s still worth protecting.

Sama helps businesses resolve company disputes online through mediation, arbitration, and conciliation, faster, at lower cost, and without burning the bridge on the other side.

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Crunch the Numbers!

34 Lakh+

Disputes Resolved on Sama

45 Days

Average Resolution Time for Mediation

What Kind of Disputes Can You Bring to Sama?

Money and Consumer Disputes

Credit card and personal loan disputes, cheque bounce cases, consumer and e-commerce disputes, insurance claims, and utility bill disputes.

Civil and Commercial Disputes

Breach of contract, money recovery and debt claims, landlord and tenant disputes, and workplace or partnership disputes.

Family and Matrimonial Disputes

Reaching agreed terms for separation, child custody and visitation arrangements, and alimony, spousal support, or property division.

Don’t see your situation listed? You can still submit your case, and our expert will guide you within 24 hours.

Money and Consumer Disputes

Credit card and personal loan disputes, cheque bounce cases, consumer and e-commerce disputes, insurance claims, and utility bill disputes.

Officially recognised, genuinely neutral

Sama is a neutral third-party institution, officially recognised by the Ministry of Law & Justice, Government of India.

Genuinely your decision

A mediator guides the conversation. The outcome becomes final once both sides agree to it.

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How Does This Work?

Book a consultation, and a qualified subject matter expert will connect with you within 24 hours.

A 60-minute consultation to understand your case.

If the matter is suitable for online dispute resolution, your case can be filed for mediation!

A dedicated case manager will be assigned to your case.

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What Makes Sama Different?

A guided, transparent process that gives every dispute the structure it needs to move forward.

Every Case Follows the Sama Standard

Simple filing, both sides heard, clear timelines, exceptional neutral and expert quality, and measured fairness, applied to every case, without exception.

Genuinely neutral

Sama's mediators are recognised for reaching fair, timely settlements. As an individual dispute resolution company, Sama applies the same Sama Standard to every case.

A panel built with real expertise

The panel includes retired judges, experienced advocates, and subject-matter experts, 3,000+ neutrals across 500+ districts in India.

What you say stays where you say it

Discussions during mediation are confidential. Even if mediation doesn't lead to a settlement, nothing you said can be used against you later in arbitration or court.

One person who actually knows your case

Your dedicated case manager coordinates everything, including reaching out to the other party on your behalf.

Once agreed, it holds

A signed settlement carries the same legal weight as a court decree, one award was challenged in Saket Court, New Delhi, and upheld.

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Frequently Asked Questions

Everything you need to know about resolving disputes through Sama.

What is dispute resolution for companies on Sama?

It’s Sama’s end-to-end process for resolving business disputes, including corporate dispute resolution between companies, and company conflict resolution involving customers or vendors, through online mediation, conciliation, and arbitration, entirely online.

How is this different from going to court?

Are Sama’s outcomes legally binding?

Is the process confidential?

What kinds of disputes can be resolved on Sama?

How long does it take?

How do we get started?

Is our data secure?

Contact Us

info@sama.live

Phone

9355755793

Location

Bangalore, India

Response Time

We reply within 24 hours

Suljhao, Magar Pyaar Se!

Product

Pages

Legal

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

Suljhao, Magar Pyaar Se!

Product

Pages

Legal

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

Suljhao, Magar Pyaar Se!

Product

Pages

Legal

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075

Suljhao, Magar Pyaar Se!

Product

Pages

Legal

Sama is an advanced technology platform designed to facilitate Online Dispute Resolution services. Sama is not a law firm and does not engage in the practice of law or solicit lawyers.

2728, Bridge Landmark, 80 Ft Road, Indiranagar, Bengaluru, Karnataka 560075